Client Relations
The VanderMay Law Firm takes its commitment to clients very seriously. We pride ourselves in placing a client's needs before our own. In fulfilling this obligation, we like to place the communication decision in the client's hands. Due to our heavy litigation schedule, we encourage clients to call when it is convenient and if your attorney is not available, leave a detailed message with staff. Unlike some law firms, we do not charge a client for the time they spend on the telephone with our support staff to effectively communicate. A client's concerns will be forwarded to the appropriate attorney who will get back to you personally if possible or will relay information through our support staff. A client is only charged for the time spent by the attorney addressing the issue.
In an appropriate case, where the client understands the costs involved, we will provide personal email and telephone contact information.
